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Saltglass can hand over a documented build, stay available through Website Care, or keep managing the site and its connected tools for you.
The written agreement makes the recurring responsibilities clear for the website and its connected tools.
For a site you own, wherever it was built. Choose the level of involvement that fits. Each is a monthly agreement with its scope written down.
Every plan below is an individual written agreement. Scope, capacity and terms are set out before you commit.
Keep an established website functioning and current.
Regular care plus search, local, and content improvement.
A managed technical and visibility program tied to qualified customer actions.
We build the site, then host, maintain and improve it under a monthly agreement with individually agreed terms.
Every plan below is an individual written agreement. Scope, capacity and terms are set out before you commit.
For a small business establishing or replacing its essential web presence.
For a growing business that needs more pages, content changes, customer-path refinement, or selected integrations.
For a complex site, web app, or integration-heavy support relationship.
Monthly service agreements reflect the build, maintenance responsibilities, and expected changes. Setup, minimum term, ownership, and exit and transfer provisions are explained in the written proposal.
Not sure which arrangement fits? Describe the website and we’ll recommend a path
The difference is who built the site and who is responsible for running it.
| Topic | Website Care | Managed Websites |
|---|---|---|
| Best for | A website you already own | A new website that Saltglass builds and looks after |
| How it starts | A compatibility assessment of your current site | Discovery, then a build |
| Hosting | Not included by default; the site stays where it is | Supported hosting is part of the arrangement |
| Domain | Registered to you | Registered to you by default |
| Site and source code | You already own the site | Ownership and any transfer are set out in the written agreement |
| Changes | A defined allowance, set in your agreement | Agreed minor updates, plus a monthly improvement queue on Managed Growth |
| Reporting | An activity summary from Active Care upward | A reporting cadence on Managed Growth |
| Third-party fees | May be billed separately | May be billed separately |
| Term and exit | Written in your agreement | Written in the proposal before you sign |
| Response expectations | Set in your agreement | Set in your agreement |
Each engagement has a written scope based on the website, systems, and support required. The proposal lists responsibilities, fees, and any term commitments before work begins. New features, full redesigns, and major integrations are scoped separately. Third-party fees may also be separate. Updates are limited to the capacity stated in the agreement.
Website Care looks after a website you already own, wherever it was built. Managed Websites covers a new site that we build, host, maintain, and improve under a monthly agreement.
Setup arrangements are described in the written proposal before work begins. Fees depend on the build and the support involved.
Any minimum term, notice period, and transfer process are written in the proposal before you sign. Your domain stays registered to you by default.
Your domain is registered to you by default. Ownership of content and source code, including any transfer if the arrangement ends, is set out in the written agreement.
Managed Websites include supported hosting. Website Care does not include hosting by default. The proposal lists any separate tools, email services, licences, and domain renewals.
Routine work includes text edits, image swaps, small fixes, and changes to existing layouts. New pages, features, redesigns, and major integrations are scoped separately.
Your agreement explains how work beyond the monthly capacity is handled. It may move to a later period or become a separately scoped project.
The agreement states whether capacity carries over. Update capacity is always defined.
Often, yes. We first assess the site, its hosting, and the access available. If the site is not a fit for Website Care, we will say so.
No. These plans do not guarantee search rankings, include advertising management, or provide round-the-clock emergency support. Response times are stated in the agreement.
Tell us about your website and what you want from it. We’ll recommend the right path and outline the terms in writing.
Discuss your options